Want to Improve Employee Performance? What New Research Suggests May Surprise You.

Published on June 14, 2023

Employees equate their mental well-being to their productivity and performance. Here's how you can offer more support.

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The ABCs of Making More Sales as an Online Business (and No, It's Not 'Always Be Closing')

June 14, 2023
If you've worked in sales (or seen the movie Glengarry Glen Ross), you might know the ABCs as "always be closing" — but I have a different set of ABCs you need to know as an online business, especially when it comes to creating a customer experience that fosters deep loyalty and helps you achieve sustainable growth.

Volunteer Firefighters Are Getting Older and Enrollment Is Shrinking, Posing a Risk to Americans

June 14, 2023
In 2020, the number of volunteer firefighters reached a new 35-year-low. Meanwhile, call volume requesting help more than tripled in the same time frame.