The benefit of 24/7 customer service support and how to achieve it (Sponsored)

Published on April 27, 2023

In today’s world, customers expect to have access to customer support on demand. For many businesses, this has meant relying on and funding a network of call centres to operate through the night. 24/7 support is a big investment – worth it, but pricey. Businesses need to hire and train support representatives, which requires upfront…

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