Is Your Company Hitting These Engagement Metrics? If Not, You're Going to Lose Customers.

Published on April 14, 2023

Engagement isn't just an industry buzzword that you can ignore. If you care about retaining your customers, you care about engagement and you should care about measuring it.

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To get a roundup of TechCrunch’s biggest and most important stories delivered to your inbox every day at 3 p.m. PDT, subscribe here.Happy Friday, our crunchiest of friends!Over the last few days, we’ve been telling you about all the cool stuff that’s happening at Disrupt. Well, guess what — we’re getting a hardware stage as well! Hardware gets its turn in the spotlight at Disrupt 2023…Exciting tim