Using AI chatbots to enhance consumer conversations: Insights from OpenDialog Founder Terry Walby

Published on August 31, 2022

Using tech to enhance and personalise customer experiences might seem like a bit of an oxymoron. For many of us, the thought that a robot, a computer-generated intelligence system, might be able to have a genuine and effective conversation that will help us solve our problems and address our concerns, seems a little out-of-the-blue.  But,…

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