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Update Your LinkedIn Profile... Now
Published on May 12, 2022
Your skills change. So should your LinkedIn profile.
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Tidio raises $25M to automate customer service interactions
May 12, 2022
During the pandemic especially, it’s become overwhelming for small- and medium-sized businesses (SMBs) to answer all of their customer service requests. A Freshworks survey found that companies experienced a 71% increase in overall contact volume between February 2020 and January 2021, and expect it to increase further. At the same time, customers — while empathetic — have become more demanding. T
6 Practical Tips For Handling Mistakes at Work
May 12, 2022
Everyone makes mistakes, but not everyone knows how to turn them into learning opportunities. Instead of falling back on the choices to either "forgive and forget" or punish harshly, here are some ways to effectively tackle conflict head on.
