Your Speed of Response Affects Your Bottom Line

Published on January 21, 2022

If you are struggling to gain an edge over your competitors, consider getting better at this one tactic.

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Gary York Contributor Gary York is the CEO of Help Lightning. He is a serial entrepreneur with four successful software and services exits: three private sales and one IPO. Business leaders are responsible for examining and implementing technologies that are proven, cost-effective and easy to use while also offering long-term solutions that reimagine workflows, spe

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I’ve worked at early-stage startups where we relied on our best guesses to shape product pipelines and develop marketing strategies.I have also held jobs at companies where we engaged directly with current and past customers to ask them what they wanted. You can probably guess which approach generated more favorable outcomes.Whether it’s done informally via a Reddit AMA or a Twitter Space, it’s ne