Leading With Empathy Is the Best Way to Avoid a PR Crisis

If you’ve ever had to apply for a mortgage, you know that it can be a time-consuming, expensive and often painful process — both in terms of just filling out the application and then waiting for the transaction to close.In recent years, a number of digital lenders have emerged to bring more technology to the process with the goal of making it all less tedious and slow. What we have seen less of ar