How to Ignite Commitment and Retain Top Talent in Today's Modern Workplace

By 2025, teams that transcribe customer calls face more than just an operational task. They face legal and ethical responsibilities. Both the GDPR and the EU AI Act shape how voice data and transcripts are collected, stored, and analysed. Calls carry personal information in what people say and even in their voice itself. Once transcribed, they create a second sensitive data set. That is why compli