How Confirmation Bias Is Destroying Your Product — and How to Stop It

Published on May 22, 2025

It's time to unlearn what you "know" about your users.

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Venture Deals Summer Course 2025 Enrollment Is Open

May 22, 2025
Registration for the Venture Deals Summer 2025 online, self-guided, free course by Techstars and Kauffman Fellows starts today.It’s based on the book Venture Deals: Be Smarter Than Your Lawyer and Venture Capitalist. When Jason Mendelson and I wrote the first edition, one of our goals was to eliminate the massive information asymmetry between entrepreneurs and investors. Venture Deals is now in it

From First Impression to Repeat Visit: Designing Customer Journeys That Stick

May 22, 2025
Posts may contain affiliate links. You have a great product (or service). You’ve put in endless hard work to build your brand. But when someone walks into your physical space – be it a boutique, a salon or a pop-up – does the experience match the promise? Because very often, the truth is that what […]The post From First Impression to Repeat Visit: Designing Customer Journeys That Stick appeared fi