Your Product's Design Could Be Costing You Customers. Here's What You're Doing Wrong (and How to Fix It).

When Sandra was called into her manager’s office on a rainy Thursday afternoon, she didn’t expect to leave with a box of her belongings. After seven years of loyal service at a growing tech firm in San Diego, she was abruptly terminated. No warnings. No meetings. No performance reviews. Just a brief conversation and a […]The post Failure to Comply with a Company’s Own Discipline Procedures at Work